Recently, I was in discussion with couple of my friends who are Clinicians & the topic of ‘healthcare IT in India’ popped up as it has been my habit to raise this topic in such forums to get ideas and feedback. This time to my surprise everyone around the table were really interested in this topic! which was not so in some of my earlier discussions with them. Interesting, I started probing further and I could clearly make out the increased awareness of Healthcare IT and its benefits in their practice.
Some of them had started using some or the other IT products and were inching towards more advanced solutions. I am just sharing 6 excerpts from the discussion.
Computer education: As usual the team felt that the inhibition for adopting IT systems is largely because of lack of computer education in medical fraternity however, they also felt that the newer generation is embracing it fast & cross industry partnerships could help in improving the situation.
System usability: No surprise!, usability was a major concern. You blame it to either their experience level in system usage or bad designs of the products in either case it was found to be an issue which is bothering them. May be system designers should do bit more user analysis and come out with creative usable products which would provide them easy to use UIs.
Solutions in the market: Interesting to find that they still feel that they are not many products in the market which are path breaking and fit their purpose, there are many big players offering their global products with little variations which are actually too far from what they need and new startups seems to be underestimating their needs.
Affordability: No doubt it is a price sensitive market, They feel it is little expensive to go for IT solutions however, in my opinion certainly people have realized what IT can do to their practice but there is a need to justify the quantum of value addition & also providers should think of different billing models to increase adoption.
Pervasiveness: It’s not a desktop bound job! They need solutions which are pervasive enough to move around with them and assist as and when they want, may be mobile or tablet based solutions could be an answer for this.
Fear of losing data: Somewhere in the corner they also expressed concern towards data and its maintenance. The fear is quite apparent because they are used to records and reports which are in more tangible physical forms but I am sure that confidence building and demonstration of technology usage in other industries and also in healthcare in other countries would bring in more confidence.
These points may be views from a small group of people but sure points to look further. Please feel free to add your feedback and experience in below comment box.